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Services: Quality Assessment and Improving Planning

Quality Assessment and Improvement Planning for Education
Implementing Continuous Quality Improvement

Today's school leadership requires the implementation of bold initiatives in a rapidly changing society and a challenging school environment. School leaders struggle to pull together positive school reform efforts into a well-coordinated process where real world outcomes can be measured.

Strategic Source, Inc. assists organizations in meeting the system-wide goals and objectives of your educational improvement plans through the Malcolm Baldrige Process.

The Malcolm Baldrige National Quality Award (MBNQA) Process is not a "new" program for school reform but rather a process to align all the existing initiatives and programs currently underway in a district or school. The design and implementation of this overarching framework brings together curriculum, resources, students, parents, faculty and community in a well-coordinated effort to improve education and to help implement strategic objectives.

The Malcolm Baldrige Award Process is an organizational self-assessment. This process is based on a set of Core Values and Concepts that have been identified as beliefs and behaviors found in high-performing organizations.

MBNQA Core Values and Concepts
  • Visionary Leadership
  • Learning-Centered Education
  • Organizational and Personal Learning
  • Valuing Faculty Staff and Partners
  • Agility
  • Focus on the Future
  • Managing for Innovation
  • Management by Fact
  • Public Responsibility and Citizenship
  • Focus on Results and Creating Value
  • Systems Perspective

These Core Values and Concepts are embodied in the seven criteria that form the basis of the self-assessment process.

Criteria for Performance Excellence

1. Leadership
2. Strategic Planning
3. Student and Stakeholder Focus
4. Information and Analysis

5. Faculty and Staff Focus
6. Educational and Support Process Management
7. School Performance Result

The integration of the seven Baldrige criteria is described in the graphic presented above. If desired, the educational institution can apply for the Malcolm Baldrige National Quality Award in Education, formally authorized by Public Law 100-107. Additional information is also available through the American Society for Quality (ASQ).

The outcome of this process is data-driven results to measure the effectiveness of school improvement efforts and the use of quality tools in the instruction and improvement process.

Please click here if you would like to learn more about the MBNQA Process and how it might improve your organization, including business and healthcare.


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